I have been reflecting very much on systems and aspects that we have as well as the part we all believe we have to play within it. Everyone has a varying viewpoint and may not realise, positively or negatively, the impact that they have. Is the bit that we do needed anymore, or is it time to evolve? Have we evolved and we hadn’t seen this until we are reviewed at some point?
I have been fascinated also about the thought of systems being circles within circles, all interconnected and having a shared goal, however responding in a unique way. This unique response is indeed a pebble in a pond and the ripples, even those subtle ones are felt. There are many theorists who interlink systems, sociology and psychology, which is to be expected as we are holistic beings. With this is mind we need to consider our actions carefully, and plan for what may be an improvement in one area, but detrimental to another. This is why organisations need to recognise that targets are sometimes misleading in identifying progress. Thinking big, looking outward, finding your links in the system, allow for a collaboration in a shared understanding, where change is inevitable and actions fluid.
There is also something about how we are viewing this system - is it viewed as the earth once was, as a flat disc? Or is it more of a global view that we understand now, rounded and deep, equality all round? Take the first scenario here, if we are working horizontally then we are only seeing one level, this is not inclusive, and may involve a group of people that could potentially be a far cry from the interface of provider and user interaction. All could be excellent work but not connected at all levels. The global concept provides depth, equality, an understanding that if something happens underneath the surface there is a reaction at the top - like a volcano. Because of observations and communications globally we are able to understand, plan and make provision with a better shared knowledge and ability to respond. Also, as with the natural world, the fluidity of change can at times be predictable, but this is invariably abundant in unpredictability also.
So whichever part of a system you are in, consider who is in the global circle around you and keep moving outwards, communicating, identifying, building, trusting...